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In the event of cancellation or postponement of the conference due to circumstances beyond reasonable control including, but not limited to, acts of terrorism, war, acts of God, pandemics, and natural disasters, the conference cannot be held responsible for any cost, damage or expense which may be incurred by registrants as a consequence of the event being postponed or cancelled. The conference organisers disclaim any and all liability to any person in respect of the consequences of any failure to operate, accident or injury which may occur on services reserved.

It may be necessary for the conference to alter the times, dates, itineraries or presenting speakers at any time. Every endeavour will be made to communicate all changes to delegates in a timely manner. The conference organisers reserve the right to change information as needed.

In the event of conference cancellation, the maximum liability of the conference is limited to a refund of the conference registration fee, less any costs already incurred, with no additional liability for travel costs, hotel costs, or any other costs or expenses whatsoever.

Cancellation & Refund Policy

Cancellations must be notified in writing to the Conference Organiser,

Cancellation before 25 September 2023 will incur a $150.00 cancellation fee, with the remainder refunded.  

Cancellation on or after 25 September 2023 will incur a 100% cancellation fee. Substitute delegates are welcome without penalty, but please advise OnCue of any name change, for administration purposes. There will be no refunds for any booked delegate who do not attend on the day.


Delegates are encouraged to take out personal travel and medical insurance which includes loss or damage of personal possessions, including loss of registration and accommodation fees through cancellation. 


Unless you indicate otherwise on the registration form, the organisers will include your name on the list of conference participants distributed to delegates and sponsors.

By clicking "agree" when you register, you are agreeing to the terms and conditions and acknowledging that the risk of exposure to Covid19 exists in any public place where people are present. By attending the conference you and any guests voluntarily assume all risks related to exposure to Covid19  and agree not to hold New Zealand Arboriculture or conference organisers OnCue; or any of their affiliates, directors, officers, employees, agents, contractors or volunteers liable for any illness or injury.

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