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TERMS & CONDITIONS

Disclaimer

In the event of cancellation or postponement of the conference due to circumstances beyond reasonable control including, but not limited to, acts of terrorism, war, acts of God, pandemics, and natural disasters, the conference cannot be held responsible for any cost, damage or expense which may be incurred by registrants as a consequence of the event being postponed or cancelled. The conference organisers disclaim any and all liability to any person in respect of the consequences of any failure to operate, accident or injury which may occur on services reserved.

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It may be necessary for the conference to alter the times, dates, itineraries or presenting speakers at any time. Every endeavour will be made to communicate all changes to delegates in a timely manner. The conference organisers reserve the right to change information as needed.

In the event of conference cancellation, the maximum liability of the conference is limited to a refund of the conference registration fee, less any costs already incurred, with no additional liability for travel costs, hotel costs, or any other costs or expenses whatsoever.

TERMS AND CONDITIONS

“New Zealand Arboricultural Association (NZ ARB)” or “We” or “Us” means NZ Arb 2024 Conference

“Conference” means the NZ Arb 2024 Conference to be held on 9 -11 October 2024 at the Aotea Centre, Auckland, NZ.

CONFIRMATION AND PAYMENT:

·        You will receive a confirmation email with your details shortly after you’ve completed the registration process.

·        Please check your details carefully and notify us immediately with any amendments or additional details you may have omitted.

·        If you have paid by credit card, your receipt will be attached to the confirmation email.

·        If you have requested an invoice, you will receive a receipt within 5 business days of payment.

Admission to the Conference will not be granted unless the Conference fee payment has been received in full.

Please note that the conference fee does not include any travel or accommodation expenses to attend which you must arrange independently. It is recommended that you arrange travel and medical insurance and ensure the policy covers cancellation of your attendance at the Conference, travel expenses and medical expenses, including any repatriation expenses, and any other Conference-related losses such as injury, damage to property or persons occurring during the Conference.

NZ Arb MEMBER REGISTRATION RATE:

The NZ ARB Member registration rate is available for current NZ ARB Members only. To be eligible for this rate, you must be an NZ ARB Financial Member of Life. If any delegate under your booking is registered at the NZ ARB Member registration rate when they are not an NZ ARB Member, we may invoice you an additional amount for each such delegate so that the total paid for their Conference registration is equal to the Non-Member registration rate. You must pay any such additional invoices within 10 business days after receiving the invoice, or prior to the start of the Conference if earlier.

CANCELLATION POLICY:

If your circumstances change and you can no longer attend the Conference or Dinner, you may cancel your Conference registration by providing email notice to: lea@on-cue.co.nz.

Our Conference registration fee and Dinner ticket refund policy is as follows:

· Cancellation 30 days or more before the Conference date: 50% refund of the Conference fee and/or Gala Dinner ticket

· Cancellation less than 30 days before the Conference date: no refund.

In the event that you cancel your Conference registration and/or Dinner ticket, we will provide the refund of the Conference fee and/or the Gala Dinner ticket to you (if any) within 30 days of receipt of your cancellation notice.

Please note that cancelling your Conference registration does not automatically cancel your accommodation and travel arrangements. You will be responsible for cancelling your travel and accommodation reservations and for any costs or losses which arise or are incurred as a result of the cancellations.

SUBSTITUTIONS:

Attendee substitutions are permitted without any fee or penalty. Substitutions must be notified in writing to: lea@on-cue.co.nz as soon as possible. Substitutions for events may not be possible, but please check with us.

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